About Direct Heating and Cooling LLC
Your Local Heating & Cooling Team in Altoona, Serving the Greater Des Moines Area
At Direct Heating and Cooling LLC, we believe HVAC service should be straightforward, dependable, and done with care. That’s exactly why we started this company in 2020—to offer Iowa homeowners a better option. What began as a small team with a shared vision has grown into a trusted name in Altoona and across Polk County. Our approach is simple: we treat your home the way we’d treat our own, and we do the work the right way the first time.
From the beginning, we’ve focused on building real relationships with the people we serve. Whether we’re installing a new furnace or answering a late-night emergency call, you can expect honest communication, clear pricing, and a technician who shows up ready to help. That mindset is what’s helped us earn an A rating with the Better Business Bureau—and a growing base of happy customers across Central Iowa.
Call (515) 303-4435 or complete our online form to connect with a local HVAC team that still believes in doing business the right way.
5-Star Comfort, Every Time
Read real reviews from satisfied customers who count on Direct Heating and Air for fast, friendly, and dependable service.
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Very Responsive!
“Kale was very responsive and great to work with. He worked with our home warranty company to get us new AC unit when ours suddenly went out.”Taylor P. -
Amazing Customer Service!
“Kale is amazing at customer service and the quality of work he does. He has not only worked on our home but our sons.”Kari V. -
Fantastic Job!
“He did a fantastic job and I will recommend you guys for everyone. He also found a small gas leak. Thank you!”Brett M. -
Honest & Timely Service!
“Kale provided honest and timely service! I would definitely call upon Direct Heating and Air for future needs.”Julie B. -
Highly Recommend!
“He provided us with some insight that saved us a couple of hundred dollars. I would recommend his business to any of my family and friends. They are very solid!”Clifford K. -
Very Professional!
“Very professional and personable. I definitely will call them in the future, when needed.”Karlene K. -
Highly Recommend!
“They diagnosed the problem quickly and saved us from future problems. We highly recommend Direct Heating and Air!”Marsha M. -
Outstanding Experience!
“I recently had the pleasure of working with Direct Heating and Air, and I can confidently say they deserve a great review! From start to finish, my experience was nothing short of outstanding.”John G.
- Altoona
- Des Moines
- Polk County
Committed to Central Iowa Homes & Businesses
Based in Altoona, our business was created by locals who know what it means to live through the extremes of Iowa weather. We’ve seen firsthand how tough winters and hot, humid summers can be on families when their comfort systems aren’t working. That’s why we’ve built our service model around fast response times, flexible scheduling, and real results.
We work throughout Des Moines and the surrounding area, offering full-service heating and cooling—from installation and repairs to ductwork upgrades and indoor air quality improvements. We also offer 24/7 emergency service and free estimates, because we know HVAC problems don’t wait for convenient hours.
Here’s what sets us apart:
- Same-day service when available
- Licensed, insured technicians
- Honest, upfront pricing
- Flexible financing options
- A-rated by the BBB
- Locally owned and operated
- Available 24/7 for emergencies
We’re proud of the trust we’ve built with our customers, and we continue to earn it every day by doing what we say we’ll do—and never cutting corners.
Your kind words not only make our day—they help others in Altoona and Des Moines find a company they can trust. If we did a great job, please leave us a 5-star review!
Our Values Keep Us Grounded
Everything we do is guided by the principles that led us to start this business in the first place. We’re not trying to be the biggest HVAC company in Iowa. We’re focused on being the one people count on when it matters most.
Here’s what we believe—and how it shapes your experience with us:
- Integrity: We keep our word, offer clear pricing, and never push what you don’t need.
- Reliability: Whether it’s a scheduled tune-up or an emergency call, we show up when we say we will.
- Accountability: If we say we’ll fix it, we do it right—the first time, without shortcuts.
- Transparency: No surprise charges or hidden terms—just straightforward communication from start to finish.
- Craftsmanship: Every installation or repair is treated with care and built to last.
- Respect: We treat your home like it’s our own and value your time, comfort, and trust.
- Community: As a locally owned company, we’re invested in serving Altoona and the Des Moines area with pride.
These values guide how we treat every customer, every home, and every project. They’re reflected in the way we communicate, the care we bring to each job, and the trust we work hard to earn with every visit. When you call Direct Heating and Cooling LLC, you’re working with a team that takes pride in doing things the right way.
Call (515) 303-4435 or contact us online to schedule service or get to know our team—we’re proud to serve Altoona and nearby communities with honest, dependable care.
Experience the Direct Difference
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Direct Answers. Real Results
Have questions? We give straight answers, real solutions, and lasting peace of mind.
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Heating & Cooling Made Simple
We take the stress out of HVAC with upfront pricing, expert advice, and zero surprises.
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Expert Solutions, No Guesswork
With certified techs and decades of experience, Direct Heating & Air gets it right the first time.
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Always on Time, Always Direct
We respect your time with prompt scheduling and clear communication every step of the way.
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Your Comfort Is Our Mission
From emergency repairs to routine maintenance, we’re here to keep your home comfortable all year long.
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Service You Can Trust
We provide honest, transparent HVAC service with no upsells—just the solutions you actually need.